Business Tip Tuesday 🚀

A weekly Professional Development blog developed by the team at Catalyst Leadership Dynamics

Posts by:

Jeff Rogers, CPMBC

Jeff Rogers an accomplished Executive Business Coach, Entrepreneur, Adjunct Professor, and Professional Trainer that builds & empowers successful and emerging business leaders. Learn more about Jeff.

Is Your Patient Experience Really What You Think?

Is Your Patient Experience Really What You Think?

It is very nice to believe we all work hard to create the best Patient Experience we can in our office everyday right?  We train our teams on how best to interact with our patients.  We train our staff on the details of every discipline.  We even send out a survey to attain valuable “feedback” from time to time.  But is it working?  Do these efforts really provide us the results we strive for?

Better yet, what are we actively and intentionally doing to create the “Best” patient experience we can create every day?  Are we innovative?  It’s hard work!

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